Client Portal

Payouts

The Payouts page is where you review commissions your affiliates have earned, approve them, and record that payment was sent. AFFY tracks everything — you handle the actual money transfer.

AFFY does not transfer money automatically. You approve commissions in AFFY, pay affiliates via your bank, PayPal, or another method, then return to AFFY and mark those commissions as Paid. Skipping the "mark as paid" step leaves affiliates seeing their commissions as unpaid indefinitely.

Running a payout cycle

Most programs run payouts on a fixed schedule — monthly is most common. Here's the full workflow:

Filter to Pending commissions

Navigate to Payouts and filter by Pending status. These are all commissions waiting for your review.

Review each commission

Check each commission for accuracy. Look at the affiliate name, the conversion amount, and the date. Reject anything that looks fraudulent, duplicated, or that violates your program terms.

Approve valid commissions

Click the action menu on each valid commission and select Approve. Use bulk select to approve multiple at once. Approved commissions are now queued for payment.

Pay your affiliates

Filter by Approved status to see who needs to be paid and by which method (bank, PayPal, etc.). Transfer funds to each affiliate outside of AFFY using your bank or payment service.

Tip: filter by payment method to batch all bank transfers together, then all PayPal transfers, etc.

Mark commissions as Paid in AFFY

After sending each payment, return to AFFY, find the commission, and select Mark as Paid. This updates the affiliate's payout history and clears it from your queue.

You can move a commission back to Pending from Approved if you need to undo an approval before payment.

Commission statuses

Every conversion creates a commission that moves through these statuses:

Pending

Newly created commission. Waiting for your review. The affiliate can see this but cannot withdraw it yet.

Approved

You have reviewed and approved this commission. It is queued for payment.

Paid

Payment has been sent to the affiliate. This is a manual step — you mark it as paid after transferring the funds.

Rejected

You have rejected this commission, for example due to fraud, a policy violation, or a dispute. It will not be paid.

Refunded

The underlying sale was refunded (via Stripe, Paddle, or Chargebee). The commission is automatically voided.

Rejecting a commission

Reject a commission if you suspect fraud, a policy violation, or an error. Open the action menu on the commission and select Reject. You can optionally enter a reason — the affiliate is notified and can see the rejection in their portal.

Filtering the payouts list

By status

Filter to see only Pending, Approved, Paid, Rejected, or Refunded commissions.

By date range

Filter by when the conversion occurred to find commissions from a specific period.

By payment method

Filter by the affiliate's preferred payout method (Bank Account, PayPal, Crypto).

Supported payout methods

Affiliates set their preferred payment method in their portal settings. AFFY supports the following methods — you transfer funds via whichever method the affiliate has configured:

Bank Account

ACH / wire transfer. The affiliate provides account number and routing number.

PayPal

Affiliate provides their PayPal email address.

Cryptocurrency

Affiliate provides their crypto wallet address.

How refunds affect commissions

When a refund is processed through your payment gateway (Stripe, Paddle, or Chargebee), AFFY automatically updates the related commission status to Refunded. The commission is removed from the payout queue.

If a refund arrives after the commission was already marked as Paid, AFFY will still update the status to Refunded. You are responsible for recovering that amount from the affiliate manually.

Managing Partners

View which affiliates are generating commissions.

Affiliate Payouts

How affiliates view their earnings and payout history.